الرئيسية / إعلانات وظائف / Zain Sudan Jobs: IT Performance Management Specialist
Zain Sudan
شركة الإتصالات زين السودان

Zain Sudan Jobs: IT Performance Management Specialist

Business Unit: Zain Sudan Division: Information Technology
Location: Sudan – Khartoum Closing Date: 06-Jun-2013
Basic Information:
Is responsible for collecting, analyzing , presenting IT KPIs and observing and tracking IT systems performance , to ensure quality of service to Zain products.
Main Duties & Responsibilities::

  • Responsible of collecting, analyzing and presenting IT KPIs.
  • Documenting a performance plan that includes measures, desired results, and standards.
  • Conducting ongoing measurements and observations to track IT systems performance and exchanging ongoing feedback on performance to systems owners.
  • Make sure all IT systems and policies into compliance with the quality system requirements and compliance with national and international standards and legislation.
  • Tracking products and promotions performance to avoid negative impact (system stability).
  • Meeting projects objectives in order to achieve company strategy and goals
  • Vendor ,suppliers and contractors management.
  • Ensure compliance with all applicable policies & regulatory requirements on Information Security.
Competence & Qualifications:

  • B.Sc  in Computer/Telecommunication Engineering or Computer science.
  • Previous experience of (2 years minimum) in relevant role.
  • In-depth knowledge and experience of IT telecom applications.
  • Strong knowledge in managing, dealing with databases.
  • Excellent understanding of business processes, fraud management and business rules.
  • Highly developed communication and reporting skills (verbal and written) in both Arabic and English.
  • Knowledge in UNIX systems and programming skills.
  • Analytical and Problem Solving Skills.
  • Team player.
  • Testing skills
  • Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.
  • Ability to build excellent relationships with key suppliers/customers
  • Ability to plan, monitor and control projects.
Note: you will be required to attach the following:
1. Resume/CV

Apply Now

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